• JDSU’s NetComplete™ Cable Voice Service Assurance Solution is an integrated, comprehensive system for managing VoIP services over a packet-based cable network. It provides unparalleled visibility into the end-user experience.
• Through data collection, consolidation, and correlation, NetComplete overcomes many operational obstacles by facilitating efficient VoIP service turn-up verification, rapid fault isolation and troubleshooting, and network and service performance management.
• It allows cable operators to effectively scale their network and operational resources as service penetration increases.

An integrated solution designed specifically for cable operators’ VoIP service assurance process, NetComplete provides:

• Passive call monitoring for customer problem analysis
• Active call generation for service turn-up and problem isolation
• Proactive continuous monitoring of live calls to detect potential network problems
• Detailed R Factor/ MOS scoring for accurate call quality evaluation
• Integrated RF upstream and downstream performance statistics to determine cable plant issues
• HFC, hub site, and IP voice stream metrics and analysis
• Sectionalisation of problem areas
• Consolidated views of key voice quality and performance data
• Automatic correlation of subscriber data
• Off-the-shelf data navigation scenarios for efficient problem analysis
• Web-enabled GUI minimizing training requirements and maximising operational efficiency
• Using the intelligence provided by this centralised, integrated system, cable operators achieve faster service rollouts, an increased number of satisfied customers, improved MTTR, and decreased maintenance and service costs.

• Calibration Available